Effective Date: October 1, 2022
Last Updated: Jan 8, 2024

My Platinum Access
Bay Street Group Inc
Real Estate Brokerage
8300 Woodbine Ave,
Markham, ON L3R 9Y7,

Phone: (647) 894-2279
Email: info@MyPlatinumAccess.ca
Website: myplatinumaccess.ca


Welcome to My Platinum Access (“we,” “our,” or “us”). This Privacy Policy outlines how we handle personal information when you visit our website, myplatinumaccess.ca. We are committed to safeguarding your privacy and ensuring compliance with applicable laws, including the CAN-SPAM Act, GDPR, and CASL.

This Privacy Policy provides insights into what Personally Identifiable Information (PII) and Nonpersonal Information (NPI) we collect, how we collect and protect it, how it’s used, and your rights regarding your data. Any terms not defined herein carry the same meaning as defined elsewhere on our website.


Non-personal Information (NPI): Information that cannot personally identify you. Some NPI is automatically gathered when you access our website via a web browser.
Personally Identifiable Information (PII): Information that identifies you and is collected to provide products or services. It may include your name, email address, physical address, phone number, and more.
Information Collection

We collect various types of personal information, including:

Email address
Phone number
Employment information
Other information as required for specific purposes
You control the information you provide. However, insufficient information may hinder order or sale processing. Registering as a user or member requires PII for website feature access. PII is collected through:

Automatic Information: Your web browser or mobile device automatically provides information such as the website you entered from, your IP address, Internet service provider, web browser type, device type, and operating system.

User and Member Registration: When registering, we collect your name, email address, and other relevant details.

Product or Service Purchase: When buying from us, we collect your name, email address, physical address, credit card information, phone number, and relevant details.

Online Forms: Our website may feature online forms that capture PII.

Mobile Application: Our mobile app may require PII for use.

Location Information: We may collect and process your physical location using GPS, IP tracking, or similar technologies.

Premium Features: Premium features may necessitate payment information, like credit card details.

Our Use of Cookies

We utilize cookies, which are small data files downloaded to your device when accessing certain websites. Cookies may contain text read by the delivering web server. By accepting our cookie usage, you permit us to place these cookies on your device.

Strictly Necessary Cookies: Essential for website functionality, including content display, login, session validation, and service response. Disabling these may impact website access.

Performance Cookies: Collect data on website usage, including page visits, traffic sources, interests, content management, and measurements.

Functional Cookies: Enable the website to remember user choices (language, user name) and provide specific services like blog posting, audio listening, or video viewing.

Media Cookies: Improve website performance and offer special features/content. May be placed by third parties or us.

Advertising or Targeting Cookies: Build a user’s browsing interest profile for targeted ads on other websites. Disabling reduces ad visibility.

Session Cookies: Link user actions during a browser session, like shopping cart contents or page changes. Expire after the session.

Persistent Cookies: Stored between browser sessions, allowing preferences/actions to be remembered across sites.

We may also use cookies for:

Identifying visited areas on our website
Customizing content
Website analytics
Remarketing products/services
Saving preferences and login details
Targeted advertising
Affiliate marketing
Sharing content on social networks
Most web browsers allow cookie disabling, but it may affect website access.

Web Beacons

We employ web beacons to gather general information about website use, promotions, or newsletters, helping us analyze email open rates and user behavior.

Google Ad and Content Network Privacy Policy

Third-party vendors, including Google, use cookies to serve ads based on past website visits. Users can opt out of Google’s DoubleClick cookie for interest-based ads here.

Google Analytics Privacy Policy

Google Analytics collects data like page visits, user behaviors, and traffic sources to improve our site. Users can opt out of Google Analytics here.

Google Remarketing

Our remarketing service may display our products to users who have previously viewed them. You can opt out of Google’s cookies and remarketing here.

Facebook Remarketing

Our website uses Facebook’s remarketing service to show our products to users based on their past visits. Learn how to opt out here.

How Your Information Is Used

We use your personal information for the following purposes:

Providing and improving products/services.
Communication, including responding to inquiries and customer support.
Sending updates, newsletters, and promotional materials if you opt in.
Legal and regulatory compliance.
Sharing with affiliates for legitimate business purposes.
Communications and Emails

We use the email address and phone number(s) provided during registration to communicate about our website and, unless you opt out, to send promotional information. You can update your contact preferences at any time or request removal by emailing info@MyPlatinumAccess.ca.

Sharing Information with Affiliates and Third Parties

We may share personal information with affiliated companies for legitimate business purposes and as outlined in Section 3. We do not sell personal information to third parties for marketing purposes.

Legally Required Releases of Information

We may disclose PII if legally mandated, such as for subpoenas, law enforcement requests, investigations, or to protect our rights, property, or safety.

Disclosures to Successors

If our business merges or is sold, we may transfer PII to the new entity, which will adhere to this Privacy Policy.

Community Discussion Boards

Our website may host community discussion boards. Exercise caution when posting PII, as such information isn’t protected by our privacy policy, and we bear no liability for disclosed PII.

Retaining and Destroying Your PII

We retain your information only as required for legal, business, or tax purposes. Once no longer needed, we will securely destroy, delete, or erase it.

Updating, Requesting, and Deleting Your PII

You can update your PII through our website services or by contacting us. You have the right to access, correct, or delete your PII stored electronically or in print. To access, request, or delete your PII, email info@MyPlatinumAccess.ca or use our contact information provided in this policy.

Filing a Complaint with Authorities

You have the right to file a complaint with supervisory authorities if we fail to meet data protection requirements. Please contact your local data protection authority.

Revoking Your Consent and Opting Out of Sharing Your Information

You may revoke your consent for our use of your PII at any time by contacting us. You can also opt out of sharing your information with affiliates by emailing info@MyPlatinumAccess.ca.

Objecting to Processing Your PII

You can object to our processing of your PII if we’re relying on legitimate interests as our legal basis for processing. We will cease processing your PII unless we can demonstrate compelling legitimate grounds for continuing.

Protecting the Privacy Rights of Third Parties

If you use our website to send others information (e.g., referrals), we may store your personal information and the recipient’s information. You must obtain consent to share the recipient’s information.

Do Not Track Settings

Our website does not support “Do Not Track” requests.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage reviewing their policies.

Protecting Children’s Privacy

Our services are not intended for minors under the age of 18. We do not knowingly collect PII from individuals under 18. Parents and guardians are responsible for supervising minors’ online activities.

Our Security Policy

We use industry-standard security measures to protect your information. While we strive to protect PII, we cannot guarantee absolute security.

Use of Your Credit Card

You may have to provide credit card information for premium features or product purchases. We use a secure payment gateway for these transactions. Credit card information is not stored on our servers.

International Data Transfers

We may transfer your PII internationally, but only to countries providing adequate data protection.

Changes to Our Privacy Policy

This Privacy Policy is subject to occasional changes and updates. Please revisit this page to stay informed about our current practices.